Contact Us

Our visitor services team is available to assist with enquiries about planning your visit to the Gaelic Museum, including questions about tickets, accessibility, group bookings, and educational programmes. We aim to respond to all enquiries within 2 working days.

Contact Details

Address
3 Munster Square, Cork, T12 EF56, Ireland
Telephone
+353 21 456 7890
Email
[email protected]
Office Hours
Monday to Friday, 09:00 – 17:00

Send Us a Message

Complaints & Feedback

We take all complaints seriously and are committed to resolving issues promptly and fairly. If you have a complaint about any aspect of our service or the information provided on this website, please follow the procedure below.

  1. Submit your complaint in writing via the contact form above or by email to [email protected]
  2. Include your full name, contact details, and a clear description of the issue
  3. Specify the date of your visit or the date on which the issue occurred
  4. Include any relevant booking reference numbers or correspondence
  5. Indicate the outcome you are seeking (e.g., refund, apology, correction of information)
  6. We will acknowledge your complaint within 2 working days
  7. A full response will be provided within 10 working days
  8. If you are not satisfied with our response, you may escalate to the relevant consumer authority in Ireland or the UK